Before you Begin This quick start guide gives you an introduction into the Trading Technologies Support Portal. Accessing the TT Support Portal To login to the TT Service Portal: In your browser, navigate to https://tradingtechnologies.service-now.com/csm, or click My open tickets on the TT Customer Portal Home page. Press the Login button in the top right […]
To change your password: Click your account username in the title bar to open the Account Settings page. On the Account Settings page, click the Security tab and click CHANGE PASSWORD. Enter your current and new passwords and click SAVE.
About Two-Factor Authentication (2FA) To safeguard our customers and ensure that we deliver TT platform components in the most secure fashion, TT requires all TT platform users in the Production environment to enable two-factor authentication (2FA). The following methods are currently available to configure 2FA and listed in order of preference: Google Authenticator (Preferred). Other […]
The first step to accessing the TT Platform trading environment is to create a TT account (TT ID). To create a TT account: Go to http://www.trade.tt to begin In the NEW USER? section of THE TT PLATFORM page, enter your email address and click CREATE ACCOUNT. Complete the account creation form and click CREATE ACCOUNT. […]
You can easily edit your existing account to: To edit a TT account:
To trade in the production environment, you must register your TT account with your trading or clearing firm by joining a “company” in the TT system. To begin the process of joining a company, contact your company administrator, who will send you an invitation to join via email. When the invitation is sent, you’ll receive […]